An integrated infrastructure for personalised digital services, civic participation & open access to data
• Athens Gov is a comprehensive framework of personalised digital services of the City of Athens. It unifies access to municipal services, open data and internal procedures through a single, user-friendly interface.
• It uses artificial intelligence to understand users' questions and guide them to the right information.
• It is addressed to citizens, residents, businesses, startups, researchers, municipal staff and anyone else interested.
It was designed around a strategy that promotes digitisation, interoperability of services, openness, participation and accountability.
Access the Digital Assistant
Sign-in via taxisnet requiredAthens Gov rests on three fundamental pillars that ensure comprehensive digital service for citizens, businesses and municipal staff.
A digital assistant powered by artificial intelligence, with secure access to the Municipality's systems. Once authenticated, citizens can easily check the status of their requests, book appointments and access services.
They can also reach all the information published across the Municipality's websites. The service is built on an open infrastructure that will be continuously enriched.
A comprehensive open data infrastructure that promotes the free release of data produced by the City of Athens: administrative, environmental, technical services, geospatial and other useful data. At the same time, citizens can submit proposals and ideas for solutions that make use of this data.
The aim is to promote transparency and strengthen digital innovation.
An internal registry where the procedures of the City of Athens, across all of its legal entities, are documented step by step.
The registry is kept up to date by municipal staff, with the aim of simplifying procedures and serving citizens better.
It acts as the municipal-level equivalent of the national Mitos.gov.
From a single point, users can:
The project reaches citizens through the Personalised Digital Assistant, fosters innovation through Open Data and supports municipal staff through the Registry of Provided Services, where the procedures of the Municipality across all of its legal entities have been documented.